Privacy Policy

1. Information We Collect

We collect information in several ways when you interact with GlowSkin. The types of information we may collect include both information you provide directly to us and information collected automatically through your use of our Website.

Information You Provide Directly

When you voluntarily interact with our Website — for example, by subscribing to our newsletter, submitting a comment, filling out a contact form, or creating a community account — you may provide us with personal information such as your name, email address, and any other details you choose to include in your communications with us. We collect only the information that is necessary for the specific purpose for which it is provided.

Information Collected Automatically

When you visit our Website, certain information is collected automatically through standard web technologies. This may include your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and the date and time of your visit. This information is collected in aggregate and is used to analyze usage patterns, improve the Website's performance, and enhance the user experience.

2. How We Use Your Information

GlowSkin uses the information we collect for the following purposes, always in accordance with applicable data protection laws and with respect for your privacy preferences:

• To provide and improve our services: We use usage data and technical information to understand how visitors interact with our Website, identify areas for improvement, and optimize the performance and content of our platform.
• To communicate with you: If you have subscribed to our newsletter or contacted us directly, we use your email address to send you the communications you have requested, respond to your inquiries, and provide updates about our content.
• To maintain community standards: Information provided in comments or community contributions is used to moderate our platform, ensure compliance with our community guidelines, and foster a respectful and informative environment.
• To ensure security: Technical data such as IP addresses and access logs are used to monitor for suspicious activity, protect against unauthorized access, and maintain the integrity and security of our Website.
• To comply with legal obligations: In certain circumstances, we may be required to process or disclose personal information to comply with applicable laws, regulations, or legal proceedings.

3. Cookies and Tracking Technologies

GlowSkin uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and understand user behavior. Cookies are small text files stored on your device when you visit a website. They allow the Website to remember your preferences and provide a more personalized experience.

We use the following types of cookies on our Website:

• Essential Cookies: These cookies are necessary for the basic functioning of the Website. They enable core features such as page navigation, security, and access to protected areas. The Website cannot function properly without these cookies.
• Analytics Cookies: We use analytics tools to collect aggregate data about how visitors use our Website. This information helps us understand which content is most popular, how users navigate the site, and where improvements can be made. Analytics data is processed in aggregate and does not identify individual users.
• Preference Cookies: These cookies remember your settings and preferences — such as language preference or display settings — to provide a more personalized experience on return visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our Website. For more information about managing cookies, consult your browser's help documentation.

4. Information Sharing and Disclosure

GlowSkin does not share your personal information with third parties except in the limited circumstances described below:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, such as web hosting providers, email delivery services, and analytics platforms. These providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with applicable data protection laws.
• Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal processes, such as a court order, subpoena, or government request. We will notify affected users of such requests to the extent permitted by law.
• Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of GlowSkin, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify users of any such change in ownership or control of personal information.

5. Data Security

GlowSkin takes the security of your personal information seriously and implements a range of technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encrypted connections (HTTPS) for all data transmission, access controls limiting who within our organization can access personal data, and regular security assessments of our systems and processes.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take precautions to protect your own information, such as using strong, unique passwords and being cautious about the information you share online.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area and similar legislation in other jurisdictions. These rights may include:

• Right of Access: The right to request a copy of the personal information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: The right to receive your personal information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your personal information for certain purposes, including direct marketing.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

If you have subscribed to our newsletter and wish to unsubscribe, you may do so at any time by clicking the unsubscribe link included in every email we send, or by contacting us directly.

7. Children's Privacy

GlowSkin is not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

8. International Data Transfers

GlowSkin operates globally and may transfer your personal information to servers or service providers located in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal information internationally, we take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.

For users in the European Economic Area, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses approved by the European Commission to ensure that personal data transferred outside the EEA is protected to the standard required by EU data protection law.

9. Changes to This Policy

GlowSkin may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Website following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

You may reach our Privacy Team at the following address:

GlowSkin Privacy Team
Email: [email protected]
Mailing Address: GlowSkin Editorial Office, 245 Wellness Avenue, Suite 300, San Francisco, CA 94105, USA
Response Time: Within 30 business days